A warning has been issued for train passengers and rail users who use the Trainline. Adverts for online train ticket retailer Trainline featuring claims about its prices were “misleading”, a watchdog has said.

The Advertising Standards Authority (ASA) ruled a TV ad with a robot on a fictional planet stating: “You won’t find cheaper same-day tickets anywhere else” breached broadcasting rules.

It made the same assessment in relation to a radio ad featuring a man engaged in an archaeological dig, claiming: “We won’t find cheaper tickets anywhere else”.

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Trainline told the watchdog the ads related to its Best Price Guarantee (BPG), through which it pledges to refund the difference if a customer uses its app

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