Complicating the matter, organizations are not experiencing the expected productivity gains from AI, with just 21% of office workers saying AI is significantly improving their productivity.

SALT LAKE CITY , Sept. 10, 2025 /PRNewswire/ -- Ivanti , a global enterprise IT and security software company, released its 2025 Digital Employee Experience (DEX) Report , which surveyed over 3,300 IT professionals and end users around the world. The research draws attention to the widening disconnect between organizations' perceptions of their digital maturity and the real-world tech challenges faced by office workers and IT professionals alike.

Over the next three years, 92% of companies plan to increase their AI investments, according to McKinsey . However, Ivanti's research shows that

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