CHARLOTTE, NC — The electricity and patience are out in the Chantilly neighborhood. A group of neighbors on Katie Strimaitis’ home all tell a similar story.

“People have been flooding me with the stories of years and years of no electricity,” said Strimaitis.

Neighbors say the outage texts from Duke Energy is a common occurrences. Going on to say they get them about once a month.

“It’s the same text message. Every time power goes off. Trees fallen, trees fallen,” said Strimaitis.

It’s not just trees causing problems. Ring video shows sparks flying near David Steadman’s detached garage.

“There are exposed copper wires that run along the power line, and they’re not insulated at all. So when the wind blows, they clap together and they rain sparks down on our backyard,” explained Steadman

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