Microsoft is re-badging its Sales, Service, and Finance Copilots and slashing what it charges for them.

The software and cloud biz has confirmed the addition of "role-based AI solutions" to Microsoft 365 for sales, service, and finance.

The theory is that by integrating Copilot into specific sectors of an organization, a sales team can request information such as a list of deals at risk of falling through, service teams can more effectively find resolutions to customer queries, and the finance department can streamline tasks like financial reconciliation.

As Directions on Microsoft's Mary Jo Foley noted , an awful lot of it appears to be fiddling with the branding of products previously sold as individual Copilots.

There was already a Copilot for Sales , a Copilot for Service , and eve

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