The U.S. Justice Department has filed a lawsuit against Uber, accusing the ride-hailing company of violating federal law by discriminating against people with physical disabilities.
In particular, the Department of Justice’s (DOJ) civil rights division claims that the company and its drivers “routinely refuse to serve individuals with disabilities, including individuals who travel with service animals or who use stowable wheelchairs.”
Uber is also accused of charging extra fees on riders who need special accommodations, including cancellation fees when service is denied. These actions and others listed in the complaint violate the Americans with Disabilities Act, according to the DOJ.
“Despite the importance of its services to people with disabilities, Uber denies people with disabili