PROVIDENCE, R.I. (WPRI) — More than 17,000 Rhode Island residents may have been impacted after hackers accessed sensitive personal data during a "cyber incident" at credit reporting agency TransUnion in July.
On Sept. 3, thousands of Rhode Islanders received letters from TransUnion notifying them that their information, stored on a third-party system, had been compromised in the security breach.
According to the company, a hacker deceived two customer service agents into clicking a link that downloaded a "malicious application" while posing as a help desk technician. One of those agents worked for a vendor firm rather than TransUnion itself.
The hacker reportedly gained limited access to TransUnion’s Salesforce customer support system on July 28 and 29, allowing them to steal the Social