We spent a day learning more about what is described as a "hidden emergency service" within When we think of the fire service, most people immediately think about the firefighters gearing up and running into a blaze with a hose, but this is only one part of the organisation.

In addition to firefighters, hese are the professionals who go to people's homes before or after an incident to help prevent fires from happening. Based at Fire Station, Chris Bull has been working with the service for almost 20 years, and the last 14 of those years has been as a fire safety advocate.

I joined him for a day to learn more about the role, and how the important work done by him and many others is often overlooked by the public. I arrived at Gainsborough Fire Station for 9.30am and after a look around th

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