The Charcter.AI app on a smartphone on July 12, 2023. Gabby Jones/Bloomberg/Getty Images/File
The families of three minors are suing Character Technologies, Inc., the developer of Character.AI, alleging that their children died by or attempted suicide and were otherwise harmed after interacting with the company’s chatbots.
The families, represented by the Social Media Victims Law Center, are also suing Google. Two of the families’ complaints allege its Family Link service – an app that allows parents to set restrictions on screen time, apps and content filters – failed to protect their teens and led them to believe the app was safe.
The lawsuits were filed in Colorado and New York, and also list as defendants Character AI co-founders Noam Shazeer and Daniel De Freitas Adiwarsana, as w