GREENSBORO, N.C. — A consumer is a person who purchases goods and services for personal use. We are all that.

Whether it's our power bill, a meal at a fast food restaurant, or an item at a garage sale, we are handing over our hard-earned money for something we need or want. Sometimes that transaction doesn't go as planned, and you ask for help.

"We had someone call in, and they had bought a car from a friend down the street, and they didn't have a title, and without a title, the buyer couldn't title the vehicle or register the vehicle," said Christopher Jones, 2 Wants To Know Call For Action volunteer.

Chris is part of our 2 Wants To Know Call For Action team, a group of volunteers that takes calls and emails from consumers. The volunteers help to educate folks and resolve consumer is

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