JACKSON, Miss. (WJTV) - U.S. District Judge Henry Wingate issued an order focused on individuals using water service without having an account with JXN Water, according to officials.
They said customers who are not set up with an account are receiving water services without paying for them. Officials with JXN Water said they're developing better tools to identify unauthorized usage and disconnect service until an account has been established and balances are paid.
Wingate's order required JXN Water to increase outreach about this issue and encourage customers without accounts to open one and address any past-due balances before being disconnected.
JXN Water officials said a new webpage (http://jxnwater.com/KeepCurrent) will assist customers with a variety of account-related issues. It w