BOSTON (SHNS) - Citing "egregious misconduct and a pattern of misconduct" that includes misleading marketing, a state utilities regulator this week moved to fine a competitive electricity supplier more than $5 million and revoke the company's license to do business here.
In a notice of probable violation filed Monday, Department of Public Utilities Commissioner Cecile Fraser alleges that CleanChoice Energy "engaged in business practices that nullified any manifestation of affirmative choice made by customers to select CleanChoice as their electricity supply provider" including by sending scores of mailers that presented consumers with false rate comparisons.
About 400,000 Massachusetts households get their electricity directly from a competitive supplier rather than a utility company, a