Many North American airports are seeing record passenger volumes, and "for the most part," passengers are enjoying their experience, according to the annual J.D. Power airport satisfaction study.

Released Wednesday, the 2025 study is based on more than 30,000 surveys from travelers in the U.S. and Canada. The report ranks the best and worst airports in three categories: mega airports (33 million-plus passengers a year), large airports (10 million - 32.9 million passengers a year), and medium airports (4.5 million to 9.9 million passengers per year).

Here’s what they found:

Why airport satisfaction is up

Local perspective:

The annual survey measures seven factors: ease of travel through airport; level of trust with airport; terminal facilities; airport staff; departure/to airport

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