By Samuel McKeith

(Reuters) – Optus, Australia’s No. 2 telecom carrier, said on Saturday it would cooperate with official investigations after three people died following a technical failure that disrupted emergency call services for 13 hours.

Amid a growing outcry surrounding the embattled company, two of the dead were identified as an eight-week-old boy and a 68-year-old woman, police in South Australia said. The third was a 74-year-old man in Western Australia, media have reported.

“I promise that we will fully cooperate with any and all investigations in relation to this,” CEO Stephen Rue told a press conference, his second on the incident in two days, while repeating apologies.

The glitch occurred during a firewall upgrade for the network and lasted from 12:30 a.m. local time on T

See Full Page