A sweeping cyberattack on a key aviation‐service provider has thrown operations into disarray at several major European airports, forcing airlines to revert to manual processing and leaving travellers facing long delays, cancellations, and confusion. The outage, which began late Friday night, primarily impacted electronic check‑in, boarding, and baggage systems provided by Collins Aerospace, sparking widespread criticism of the aviation industry’s vulnerability to third‑party IT disruptions.
The Incident Unfolds
On the evening of September 19, 2025, multiple major airports across Europe — notably London Heathrow, Brussels, and Berlin Brandenburg — reported that automated passenger‑handling systems went offline. According to statements from the airport authorities and the affected provide