LAS VEGAS (KTNV) — NV Energy is responding to your feedback on recent billing changes in a story Channel 13 has been following for months.
WATCH | NV Energy responds to your billing change concerns NV Energy Responds to Customer Concerns Over Recent Billing Structure Changes
On Friday, the utility said they have heard customer concerns and will share new materials on their website to help locals better understand their energy bill.
"We have seen your concerns and questions circulating through social media about recently approved changes to our billing structure. Please know that we hear your concerns and are developing educational content to help you better understand what these changes mean to you and your monthly energy bill," the utility said in a social media post .
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