The federal government has promised Optus will “suffer significant consequences” after multiple deaths were recorded during the telco’s triple zero outage, with major financial penalties likely.

The communications regulator said it wasn’t informed of the outage by Optus until hours after it had been resolved – and that the company had provided “inaccurate” information.

The prime minister, Anthony Albanese, said Optus’s behaviour was “completely unacceptable” and “action” would be taken.

The communications minister, Anika Wells, condemned the company for having “failed the Australian people”. Optus admits process not followed after it missed at least five warnings of triple zero outage Read more

“They can expect to suffer significant consequences as a result,” Wells said on Mond

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