This article was originally published by The Lever , an investigative newsroom. If you like this story, sign up for The Lever ’s free newsletter.

Many states are moving to guarantee COVID-19 vaccine access for their residents amid new restrictions set by the Trump administration. But when people in these states try to schedule a vaccine appointment online, as they’ve done for years, they may be out of luck: The country’s four largest retail pharmacy chains — CVS, Walgreens, Walmart, and Kroger — are still discouraging and barring some people from booking these appointments online, even in states where it’s allowed, a Lever review found.

While it may be possible to ignore these online notices or walk into these pharmacies and request a COVID-19 shot, the companies’ messaging m

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