Triple-zero oversight is again in the spotlight as the federal government is accused of “failing Australians” by not implementing a custodian before the recent Optus outage.

Thursday’s service interruption has been linked to several deaths and was the second time in two years that an Optus network issue meant Australians could not access the emergency line.

After the telco’s 2023 outage, a review recommended the government implement a triple-zero custodian with oversight and responsibility for the emergency network, including monitoring its end-to-end performance.

Communications Minister Anika Wells conceded the role was yet to be fully implemented, although it had been set up.

Labor is yet to legislate powers for the custodian.

In accepting a recommendation in April 2024, the governm

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