Myer's mammoth robotic warehouse was supposed to transform its supply chain and revolutionise its online order fulfilment capabilities.
But the operation on the outskirts of Melbourne has been nothing short of a disaster, weighing heavily on its bottom line , costing shareholders their final dividend and sending shares plunging to their lowest level in three years.
While the problems at Myer's national distribution centre in the Melbourne suburb of Ravenhall had already been disclosed, the price tag to fix them had not been until Tuesday.
Myer said it would cost $32 million to overhaul the warehouse and the work would not be completed until 2026/27.
In the meantime, it is hiring a third-party logistics provider to begin in October handling online orders through the peak holiday perio