TikTok's tools to keep children off its platform were largely ineffective and the immensely popular social media app was collecting sensitive information from underage users, a joint investigation from Canadian privacy authorities found.

The investigation — launched by the federal privacy commissioner and his counterparts in Quebec, British Columbia and Alberta — looked into the video app's privacy practices as they relate to younger users and whether "valid and meaningful" consent is being obtained for the collection, use and disclosure of personal information.

TikTok's terms of service prohibit users under the age of 13 (14 in Quebec) from using the platform.

However, "as a result of TikTok's inadequate age-assurance measures, the company collected the personal information of a large

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