Creative business coach Sean Low has been fielding designer questions for Business of Home since 2018. The industry has changed a lot since then—and so has Low’s industry-leading advice. With that in mind, he’s revisiting some of his early columns with fresh eyes, including this one on how to help clients make faster decisions . Here’s his take today.

Dear Sean,

[It seems] like every client of mine [is] moving like molasses! It’s taking clients weeks to respond to simple email requests—and forget about making larger, more expensive decisions. What can I do to prevent delays in client communication and encourage a faster response?

The Tortoise and the Hare

Dear Tortoise and the Hare,

In summer 2018, when I gave my advice about clients being slow to make decisions, an underlying ass

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