TikTok has agreed to improve its measures to keep children off its website and app after a Canadian investigation found its efforts to block children and protect personal information were inadequate, Canadian privacy officials said on Tuesday.
The joint investigation into TikTok by Canada’s privacy commissioner Philippe Dufresne and privacy protection authorities in the provinces of Quebec, British Columbia, and Alberta found that hundreds of thousands of Canadian children accessed TikTok each year despite the company stating its platform is not intended for people under the age of 13.
The investigation also found that TikTok had collected sensitive personal information from “a large number” of Canadian children and used it for online marketing and content targeting.
“TikTok collects va