‘The British public is running out of patience with a state that does not work, where interactions with public services are beset by inconveniences and delays even as outcomes slip and costs rise.’ The Tony Blair Institute for Global Change is not wrong there, but what is its solution? Not to sack the state’s clock-watchers who only want to work four days a week and only from home, or the beach. Not to break up underperforming state monopolies and introduce some more business-minded discipline into public services. No, as is so often the case with the former prime minister’s think tank, the solution lies in Digital ID. Give us a digital ID app on our phones and we will be able to report things like potholes and get them swiftly repaired.

Every crisis, every frustration of modern life has

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