16 Appleton homes still without mail delivery nearly a year after moving in

Watch Kyle Langellier's full broadcast story here: These Appleton residents haven't had mail delivered to their homes in nearly a year. See why they're stuck driving to the post office 📬

"It's frustrating that we see the mail truck drive down the block out our back window and turn around," Emma Clancy said.

Since moving in nearly a year ago, no one on Aurora Drive has received mail from the U.S. Postal Service. The situation has created practical problems for residents trying to manage basic household needs.

"It's frustrating because the water bill only comes by mail, so we've almost been late because we didn't know it was there, we didn't get it," Kayla Zarins said.

The U.S. Postal Service says the neighborhood requires a centralized delivery box, called a cluster box unit. The ci