NEW ORLEANS — Officials say 911 and non-emergency lines are down statewide after a 911 fiber line was cut. The Orleans Parish Communications District will hold a press conference at 3 p.m. to provide an update on the outage.

Until service is restored, residents are urged to call district phone numbers if they need help:

Orleans Parish

The outage is impacting the New Orleans 911 number and OPCD emergency numbers

Callers can temporarily dial 504-513-6594 FOR EMERGENCIES ONLY, to reach the 911 call center.

Anyone with a non-emergency is asked to please hold off on calling until this issue is resolved.

Jefferson Parish

Anyone requiring emergency services is encouraged to use a landline phone or call 504-227-1400 directly.

In Kenner, text 911 for emergency services or call 504-227-140

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