Odisha Chief Secretary Manoj Ahuja officially launched the ‘Ama Saathi’ Unified WhatsApp ChatBot, a citizen-centric platform designed to make government services more accessible and responsive.

With this new initiative, residents of Odisha can now report grievances, request services, and receive solutions directly through WhatsApp—bringing governance to their fingertips. The chatbot is expected to simplify communication between the public and government departments, offering real-time assistance and updates.

Officials stated that the chatbot will serve as a single-window interface for various public services, allowing users to lodge complaints and track their resolution status. The move is part of the state’s broader push toward e-governance and inclusive digital outreach.

The launch ev

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