MONROE, Mich. — A Monroe family is heading to trial against Jeep’s parent companies, FCA US and Stellantis, after months of problems with their 2023 Grand Cherokee 4xe, including an incident they said left them coasting in fast-lane traffic when the SUV suddenly shut off.
PJ and Carley Phillips said they chose the hybrid Grand Cherokee last summer as a safe upgrade for their growing family.
“This is a family car and it’s unsafe, and I’m doing what’s best for my family,” PJ said.
Early glitches with the infotainment screen and backup camera gave way to bigger failures that winter, the couple said, including a loss of heat and repeated camera outages. The SUV then spent roughly 30 days at the dealership for repairs, according to the family.
Michigan’s lemon law generally deems a vehicle