For months, the complaints have rolled in from parts of the country hit by natural disasters: The Federal Emergency Management Agency was moving far too slowly in sending aid to communities ravaged by floods and hurricanes, including in central Texas and North Carolina. Many officials were blaming Kristi Noem, the homeland security secretary, whose agency oversees FEMA.

“I can’t get phone calls back,” Ted Budd, the Republican senator from North Carolina, told a newspaper this month, describing his attempts to reach Noem’s office. “I can’t get them to initiate the money. It’s just a quagmire.” The delays were caused in part by a new policy announced by DHS that requires Noem’s personal sign-off on expenses over $100,000, several news outlets reported .

But records obtained by ProPu

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