E-commerce platform operators are under the scanner of the government for increasing prices of certain items despite sweeping rate cuts under GST 2.0, which became effective on September 22. Following multiple complaints from the public regarding price hikes on certain products, the government has sent queries to a few e-commerce platforms seeking explanations for the increased prices.

“Several users raised complaints about prices of some items going up even after the GST rate cut. We have asked the e-commerce operators (about it). The extent of price cuts after GST reduction depends on them but at least the prices should not go up if the GST rate has come down for that item,” a government official said.

Monitoring Price Changes Across Product Categories

The government is closely ob

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