AUGUSTA, Ga. (WRDW/WAGT) - If you’re an Amazon Prime subscriber, you might be surprised to learn that you could be eligible for a portion of a massive $2.5 billion settlement.
This comes after the Federal Trade Commission (FTC) found that Amazon made it unnecessarily difficult for users to cancel their Prime memberships, a practice often referred to as “dark patterns.”
Many of us have experienced the ease of signing up for Prime, especially during major sales events, with just a click. However, when it comes to canceling, the process becomes significantly more complex.
The FTC’s ruling highlights that Amazon deceived people into subscribing and then kept them locked into memberships they no longer wanted.
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