The Federal Trade Commission (FTC) secured a $2.5 billion settlement against Amazon after alleging the company used deceptive methods to sign consumers up for Prime subscriptions and made it difficult to cancel.

Amazon is now required to pay a $1 billion civic penalty, provide $1.5 billion in refunds back to customers impacted by Prime enrollment practices, as well as cease unlawful enrollment and cancellation practices for Prime, according to a release from the FTC.

Amazon Prime customers that meet the eligibility criteria within the settlement will receive refunds, with some receiving payment through automatic payment and others through a claims process.

Who is elligible for FTC Amazon settlement? How to know if you'll receive payment and when

By Dec. 25, 2025, Amazon is to prov

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