Amazon will restart its drone delivery service in Arizona beginning Friday as two federal agencies continue to investigate a crash that occurred earlier this week.

Amazon suspended operations in the West Valley of the Phoenix Metro area — currently its only commercial market — following a crash Wednesday. Two of the company’s Prime Air delivery drones collided with the boom of a crane near its same-day site in Tolleson, Arizona, which sent them crashing to the ground.

Amazon has been delivering packages, weighing up to five pounds, to customers via its Prime Air drone service in the West Valley of Phoenix since November 2024.

Amazon spokesperson Terrence Clark said the company will continue to support “ongoing reviews by relevant agencies.” The National Transportation Safety Board and

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