As we roll into October, we’re just weeks away from the three year anniversary of the first smash hit AI chatbot model, OpenAI’s ChatGPT. With no sign of a slowdown on AI spending, one would expect us to be in the midst of an AI revolution, something to show for three years of unbridled tech investment.

Yet when it comes to AI in the workplace, there are suspiciously few stories of companies successfully integrating the tech. There is, however, plenty of failure: the fintech firm Klarna took to forcing engineers to answer customer service calls after its AI deployment stalled out, law firms are being punished for AI’s embarrassing errors, while other companies have resorted to hiring freelancers to fix AI’s sloppy mistakes.

That makes it all the more incredible to see that the multinatio

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