A viral video circulating on social media has sparked outrage over alleged fraudulent practices during mobile exchange deliveries. The clip shows a Flipkart delivery agent reportedly demanding an additional Rs 500 from a customer during a phone exchange, allegedly threatening to damage the device when the request was refused.

According to the customer, the delivery boy claimed there was a “fault” in the old phone and refused to proceed with the exchange unless he was paid Rs 500 in cash. When the customer declined, the delivery agent allegedly warned he would “dent the phone.”

Despite the tension, the customer stood firm and asked the delivery agent to leave. The man, who identified himself as being from Badshahpur, reportedly told the customer to “behave like a customer,” prompting a sh

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