A New York woman is refusing to pay Dollar parent company Hertz a $440 bill that was triggered by the rental car firm’s AI scanner which detected a wheel scuff she claims didn’t exist.
Nicole Paixao (pronounced PACKS-E-O) told The Post that she and her wife were concluding a Fourth of July vacation when they returned their rented Nissan Altima to the Dollar-Hertz terminal at Atlanta’s Hartsfield-Jackson International Airport, which installed a new AI-powered inspection system.
“Before we even reached our gate, I received a text and email stating that they had found damage on the vehicle,” the Binghamton area resident told The Post. 12
“My wife and I travel a great deal and I will never use their car company again,” she said.
“I do not believe at any point that I damaged their v