TODAY’s Never Have I Ever series offers guidance about procedures and practices our trusted health experts would never participate in. Discover why they should be avoided and which healthy practices you should turn to instead.

How we process devastation, grief, loss and sadness isn’t one size fits all. Neither is how we offer comfort. However, of the many modes of support, there’s one that experts say is a big no-no.

Instead of consoling someone, this common phrase tends to “minimize what that person is experiencing,” licensed clinical psychologist Ayanna Abrams, Ph.D., founder of Ascension Behavioral Health, tells TODAY.com.

By saying it, you “are dismissing the validity or maybe even the intensity of what is happening,” she adds. This response lacks empathy and fails to make an emot

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