By Gianluca Lo Nostro
(Reuters) -Most European small and mid-sized enterprises are prioritizing artificial intelligence systems over basic digital tools across their businesses, losing ground to bigger firms investing in core digital systems, a study published on Wednesday showed.
WHY IT’S IMPORTANT
While large corporations are steadily adopting AI software and scaling up investments, small businesses across Europe often lack relevant expertise and digital infrastructure.
Companies are turning to this technology to automate tasks and reduce costs across the board, resulting in job cuts which are shaking up entire industries.
The survey, conducted by French fintech Qonto, found that 46% of European SMEs use AI tools like ChatGPT daily but only a fraction of them implement digital accou