Razorpay, NPCI, OpenAI launch pilot for Agentic Payments, where AI

In a landmark collaboration, Razorpay, the National Payments Corporation of India (NPCI), and OpenAI have announced the pilot launch of Agentic Payments, an initiative that integrates conversational AI with India’s digital payments ecosystem. The project aims to allow users to discover, select, and complete purchases entirely through AI assistants such as ChatGPT — without leaving the chat interface. Advertisement

The pilot leverages Razorpay’s payments stack, NPCI’s UPI infrastructure, and OpenAI’s advanced AI models to enable secure, real-time transactions within conversational platforms. Partner banks for the pilot include Axis Bank and Airtel Payments Bank, while BigBasket, a Tata enterprise, is among the first merchants onboard.

Through this system, users can simply chat with an AI