Billie Eilish had a less than lovely encounter with a fan.

As the 23-year-old made her way through the crowd during the opening show on the North American leg of her Hit Me Hard and Soft : The Tour in Miami, Florida, Oct. 9, a concertgoer grabbed her.

In a TikTok shared by a user named @its_nikkixo, the Grammy winner enthusiastically made her way off the stage and to the lower level to greet fans at the barricade with high fives. As the “Birds of a Feather” singer reached for one fan, they appeared to yank her and she stumbled into the barricade keeping the crowd back. After security guards helped her up, Billie swiftly bypassed the rest of the cheering crowd and headed backstage.

E! has reached out to Billie’s rep for a comment but has not heard back.

Billie’s fan encounter cam

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