In a timely message amid growing anxieties over artificial intelligence's role in the workforce, Google Cloud CEO Thomas Kurian has emphasised that AI is designed to enhance human productivity rather than trigger mass layoffs.

Speaking in an interview with the tech newsletter Big Technology, Kurian addressed fears of widespread job automation, particularly in customer service and engineering roles. He highlighted Google Cloud's Customer Engagement Suite, an AI-powered tool launched last year to streamline customer interactions. Initial concerns from clients centered on potential reductions in staff, but Kurian noted that the technology has instead expanded teams' scope by tackling routine queries that agents previously avoided. Read Also Dussehra 2025: 10 Google Gemini AI Prompts For C

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