As a learning designer at Zapier, I used to spend my days helping my teammates learn: I built and led trainings, created enablement resources, and helped folks better understand how their work contributed to company strategy. Now, I sit inside our HR team as an AI automation engineer. But the through line is the same: I still help my teammates (and now customers, too!) do their best work.

What is an AI automation engineer?

AI automation engineer sounds like a vague title, so here’s the job, plainly: I embed with a team (HR, in my case), spot opportunities to enhance the team’s work, and build AI-powered workflows that jump on those opportunities. The goal is to create measurable improvements that free my teammates up for creativity, strategy, and connection.

I think we’ll be seeing this

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