Editor's Note: This article is one in a series produced by students of the West Virginia University Reed School of Media and Communications.

RANDOLPH COUNTY, W.Va. — Despite missing its initial rollout deadline, a new communications platform has launched in Randolph County to streamline communication between all parties involved in a child welfare case so that the care of the child can be better prioritized. Some potential users of the new system are skeptical about how effective the tool will be once fully implemented, though.

After initially being planned for a July 1 release, the Communications and Operations Mobile Engagement Tool (COMET) rollout had to be delayed to Sept. 1 but was completed once the project secured federal funding.

“There's so much information flowing back and fo

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