On Tuesday, Governor Maura Healey announced that she has directed the Department of Public Utilities to conduct a detailed review of every line item on consumer utility bills. The goal, she said, is to ensure that all charges are accurate, necessary and justified.

"Every dollar has to be justified. If there isn't a real customer benefit there, it should come off of the bill," Healey said.

What's on customers' electric bills?

As temperatures begin to drop across Massachusetts, South Boston resident Helen Skulski said her anxiety is climbing just as fast as her utility bills.

"It's going to be a costly winter at the rate we're going," Skulski said.

Skulski has been bracing for higher energy costs and working with the grassroots group Citizens Against Eversource to push for changes to st

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