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A Wisconsin bill would grant 911 dispatchers civil liability immunity when transferring calls to the 988 Suicide and Crisis Lifeline.

The immunity would not apply in cases of gross negligence or willful misconduct by the dispatcher.

The proposal aims to encourage dispatchers to connect individuals in mental health crises with trained 988 counselors.

Since its 2022 launch, the 988 Wisconsin Lifeline has handled over 236,000 calls, texts, and chats.

MADISON – 911 dispatchers who transfer calls to the 988 Suicide and Crisis Lifeline would generally be immune from civil liability for any outcomes after that transfer, under a bill on its way to Gov. Tony Evers' desk.

The bipartisan proposal passed both chambers of the Legislature on Oct. 14. Evers plans to sign it into

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