Travellers arriving at several Canadian airports faced delays on Friday after the Canada Border Services Agency (CBSA) confirmed its Primary Inspection Kiosks were offline due to maintenance work.

In a statement, the CBSA said the outage was affecting kiosks used to process passengers at major airports across the country.

“There is currently a CBSA Primary Inspection Kiosks outage due to maintenance work impacting some Canadian airports,” the agency said. “We are working with partners on fixing the issue. We apologize for any inconvenience and thank you for your patience.”

The kiosks are a critical part of passenger processing, allowing travellers to scan documents and make declarations before meeting with border officers.

“The CBSA outage is impacting Terminal 1 and Terminal 3,” read

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