Pune: Due to the lack of a platform ticket system for relatives in the Pune Metro, many people faced difficulties boarding their senior citizen or differently-abled family members on the metro train. However, the Metro administration has recently made this assistance available through the guards. To safely board senior citizens, differently-abled, and new passengers on the Metro, their relatives now only need to inform the guard present at the entrance. The guard will then personally supervise and assist those passengers.

Commuters complained that, because there was no platform ticket system, relatives were forced to purchase a full journey ticket. The Maharashtra Metro Rail Corporation Limited (Maha Metro) administration has taken a positive decision regarding this matter. Maha Metro ha

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