A major cloud computing service went offline early Monday, causing problems for thousands of websites and services including leading retailers, publishers and games.

Amazon Web Services first reported a problem at 12:11 a.m. PT (3:11 a.m. ET) and said it was dealing with an "operational issue" affecting 14 different services in its center in northern Virginia.

"We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region," the AWS health dashboard said. The message had not been updated as of 4 a.m. ET.

"We are actively engaged and working to both mitigate the issue and understand root cause," the dashboard said.

Social media posts reported problems with cloud-based games such as Roblox and Fortnite; social networks including Snapchat; Amazon

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