Employee ‘task crafting' could be the key to getting the most out of AI

AI “task crafting” improves workforce motivation and productivity, new research suggests, but only providing workers are allowed to do it themselves.

Workers who redesign their roles to incorporate AI are more highly motivated and engaged with their jobs, according to a new study from researchers at tech upskilling platform Multiverse.

The survey found “employee-AI collaboration” and work engagement are highly correlated, and can deliver marked gains for companies striving for a solid return on investment (ROI) .

Researchers defined AI collaboration as the extent to which the technology is embedded within core work cycles like problem-solving, drafting, and evaluation.

Notably, those who exhibit higher levels of AI adoption by this measure tend to be more dedicated and immersed in t