Some smart bed users were quite literally losing sleep over the massive AWS outage on Monday. Eight Sleep’s elevating, temperature-controlling mattress systems were temporarily knocked out of service by Amazon’s server issues, with users on Reddit and X reporting their smart beds were stuck at sweltering temperatures and uncomfortable incline positions. Even our senior reviewer, Victoria Song, woke up on Monday with an Eight Sleep Pod 4 stuck upright due to the outage.

“The AWS outage has impacted some of our users since last night, disrupting their sleep,” Eight Sleep CEO Matteo Franceschetti said in an X post on Tuesday. “That is not the experience we want to provide and I want to apologize for it.”

The company’s “Pod” mattress toppers — which start at $2,000 depending on the model and

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