A Reddit post has gone viral, with a user claiming that he received defective food from KFC, which he had ordered through Zomato. The food delivery platform denied any responsibility for the issue.

“Ordered from KFC on Zomato. Found something stinky and gross-looking a few bites into the food,” the user said in the viral post. Also Read | ‘No delivery charge, no platform fee’: Zomato bill from 2019 sparks nostalgia

In the chats, the support executive can be seen saying that Zomato doesn't directly handle the cooking or taste.

“I'd recommend leaving a review on the restaurant's page - this helps them directly hear from customers and make the necessary improvements,” the response added.

Under the screenshots, the user said, “Never using Zomato again, and never eating at fast food

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